BBC online editor Pete Clifton talks about typos and how they raise the ire of his readership.
An excerpt:
This is an age-old problem. This is the reporter whose first front page lead at a local evening newspaper had an introduction revealing "Princess Diana will perform her first pubic duty since the birth of Prince William in Wellingborough on Monday", and whose angling column (yes, honest) once had the headline "Champ lands monster crap". The Nene in Northampton was never the cleanest river, but surely not...
Anyhow, it is time to do something about all this. I've explained before that it is, in my opinion, impossible to eradicate all errors when you are publishing and republishing articles thousands of times a day. But your response shows we are falling short of the mark.
Reports that appear on the News site have already been second-checked by another journalist prior to publication, a process that ought to pick out the howlers.
From next month we will be establishing a small, additional subbing team to provide a further safety net. They will focus initially on the reports on our front pages and other main indices, polishing headlines, tightening the copy, cutting out unnecessary paragraphs, eradicating any lingering spelling mistakes, and feeding this back down the line to the writers.
It will start on a small scale, which is why we will focus on the most prominent reports in the first instance. But it is a start, and hopefully a sign that we are serious about raising our game.
In a way, it heartens me that even the Beeb gets squawked at for typos, considering it's a generally clean site.